DataValidation is committed to maintaining your trust and we are transparent in our practices. We ensure that your data is completely protected, never sold, shared or marketed to. As part of being transparent, you have complete control over your data and what is publicly available.
Your privacy matters to DataValidation. Whether you are new to DataValidation or a long-time user, please take the time to get to know our practices.
DataValidation (“DataValidation”, the “Service”, “We”, or “Us”) is an email validation service offered through the URL www.datavalidation.com (or the “Website”), or any of its related apps, APIs, or partners. DataValidation is owned and operated by Synappio, LLC, a Georgia limited liability corporation.
The “Customer” means “you”, as a customer of the Service, or a representative of an entity that is a customer of the Service.
If we are involved in a merger, acquisition, sale of all or a substantial portion of our assets, or other similar transaction, your information may be transferred as part of that transaction. You will be notified by email and/or a prominent notice display on our Website of any such transaction and the choices you may have regarding your information.
If you have any questions, comments, concerns, cute limericks, or sage advice, we can be contacted at: support [at] datavalidation.com, or by mail
DataValidation.com / Synapp.io, LLC
75 5th St NW,
Atlanta, GA 30308
In the course of using the Services, we ask you to provide us with certain personally identifiable information that can be used to contact or identify you and administer your account (“Personally Identifiable Information”). This may include, but is not limited to, your name, phone number, credit card or other billing information, email address and postal address.
If you elect to link an email service provider (ESP) account, we may also collect information about that account, including username and password, campaign history, and any other information or credentials necessary to provide the DataValidation Service.
DataValidation also collects information that is publicly accessible (“Publicly Identifiable Information”). Publicly Identifiable Information (e.g. information available to search engines), may include social network profiles not set to ‘private’ or information on a social networking page visible to users who are not logged in. If you do not want to be searched or indexed by search engines or services like DataValidation, we recommend that you set appropriate privacy controls within social networks and third-party applications such as Facebook, Twitter and LinkedIn. You can learn how to do this by visiting these sites directly.
When you upload an email list or link an ESP account on our Website or any of our affiliated Services, we have access to the data on your list, such as email addresses and contact names.
The DataValidation Marketing Optimization Application allows Customers to dynamically populate their contacts with Marketing Optimization Scores. To enable this application, we will download the contact information for each user’s contacts and leads, and use this information to determine various optimization scores for each contact. We will give users the ability to review these matches and choose the most likely correct match. DataValidation will then store match information for use within the Service.
We may get information about how and when you use the Services. This information may include your IP address, time, date, browser used, actions taken by you within the application, and the web page you were previously visiting before traveling to our Website.
DataValidation uses software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. Clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. The information gathered by clear gifs is tied our customers’ Personally Identifiable Information.
DataValidation does not knowingly collect Personally Identifiable Information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personally Identifiable Information without their consent, please contact us at support [at] datavalidation.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
If you decide at any time that you no longer wish to receive such communications, please follow the unsubscribe instructions provided in any of the communications, or contact us at support [at] datavalidation.com to remove your information from our database.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at support [at] datavalidation.com. If you provide us with comments or feedback we may collect your name and email address, as well as any other content included in the email to send you a reply and improve our Service.
DataValidation may copy, modify, create derivative works, display, disclose, distribute, and use these testimonials and any feedback provided by Customers regarding the APIs or the Services without any obligation to compensation.
Our Website includes Social Media Features, such as the Facebook or LinkedIn ‘Share’ buttons. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policies of the companies that provide them.
DataValidation and its Services contain links to other websites. If you choose to click on these third party links, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorization or representation of affiliation, nor is it an endorsement of a third party’s privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
We may share aggregated information that includes non-identifying information, Publicly Identifiable Information and information derived from the use of third-party tracking technologies with third parties for analysis and profiling. Any aggregated information shared in these contexts will not contain your Personally Identifiable Information.
We may employ third party companies and individuals to facilitate the Services, to provide the Services on our behalf, to perform services related to administration of the Services (including, without limitation, bill and credit card payment processing, chat support, maintenance, hosting and database management services, Site and Services support, web analytics and administration). These third parties may have access to your Personally Identifiable Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notification (section 4) and the Terms of Service Agreements with our Customers.
When you upload an email list, whether manually or via one of our Partner services, DataValidation has access to information in your list, including but not limited to email addresses, IP addresses, and/or first and last names, for the purpose of delivering validation results related to this data.
Your subscriber lists are stored on secure DataValidation servers. We have not, nor will we ever, under any circumstances, contact people on your lists, market to people on your lists, or sell, steal, rent, or share your lists with any other party, except if required by law. Only authorized employees have access to view your lists.
We use encryption, access controls, and data security policies to protect your passwords, credit card numbers and email lists. When you enter sensitive information (such as login credentials or credit card information) we encrypt the transmission of that information using Secure Socket Layer technology (SSL). Your Credit Card Data is protected using controls compliant with Payment Card Industry (or PCI) security standards.
While we strive to use commercially acceptable means to protect sensitive information, we cannot guarantee its absolute security. With this in mind, you must keep access to your account secure and undisclosed. DataValidation does not store plaintext passwords, and cannot see yours. We cannot send a forgotten password, but we will reset it and notify you of the change to your account.
Should an unauthorized intrusion to our system occur which affects you or people on your Email Lists, DataValidation will notify you as soon as reasonably possible, consistent with the legitimate needs of law enforcement or with any measures necessary to determine the scope of the breach and restore the reasonable integrity, security, and confidentiality of the Service and your data. The Customer will be notified with documentation of such an event and the actions we took in response.
DataValidation complies with the U.S.-E.U. and U.S.-Swiss Safe Harbor frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. DataValidation certifies its adherence to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view DataValidation’s certification, please visit Safe Harbor.
DataValidation takes pride in delivering information that is accurate to the best of our knowledge. The Customer is responsible for keeping both their personal data and email list data accurate and up to date. Any changes to the Customer’s Personally Identifiable Information should be promptly updated by the Customer through their account profile on the Website or by notifying DataValidation as stated in section 5. Changes to the Customer’s email list data should be promptly updated by the Customer through their own means.
DataValidation will retain and use Personal Identifiable Information for as long as necessary to comply with our financial and legal obligations, resolve disputes, and enforce our agreements.
DataValidation may also keep some non-personally identifiable data indefinitely, relating to when and where emails were sent, which bounced, which resulted in a complaint, and similar information, for reasons explained in this policy.
DataValidation cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of DataValidation or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable.
In less than two weeks we went from an 87% reputation to 98% with SendGrid. We have pleased the ISP gods thanks to your team!— Mikhail Avady, IP SmartUP
I was a bit desperate yesterday after MailChimp blocked one of my uploaded lists. It is clear that DataValidation solved this very quickly. Thanks a lot!— Yves Van Hee, Atradius
DataValidation saved my life! I had to migrate the newsletter campaigns from a self-programmed system to Zoho Campaigns, and I recognized, too late, that the dataset was horrible. Zoho blocked me during the first campaign.— Hans-Henning Schulz, Deutscher Verlag für Gesundh
I LOVE your service. I’ve used the MailChimp integration, which works like a dream. I will be recommending your service to all my MailChimp clients as a “good practice” tool to add to their arsenal.— Bridget Gilchrist, Tin Soldier Ltd.
Thanks very much for cleaning my list, the service works very well.— Ross Debos, Sunday SouLounge
Super. I didn't expect the Mailchimp integration. It made everything painless.— Philip Owen, volgatrader.com
The service I have received has been fantastic. Without any doubt the best online service I have ever had. Thank you!— Andrés Gómez-Peña, IDB
On our first eNews to nearly 2,500 subscribers, we had only 5 bounce-backs and 7 unsubscribes. No way that would have been possible without your service! Thanks, DataValidation, for keeping us in compliance!— Jodie Rogers, University of Oregon
You guys are awesome. I've been looking for a platform like this for 2 months to vet media contacts for my startup so I don't trash our domain in spam traps. This was the most effective tool I've found, and I'll be using it again on the consumer side as we develop a direct email marketing campaign.— Jared Criscuolo, seededbox.com
Y’all have a great service with a nice clean, user friendly interface. Glad to be able to have multiple versions of our list to make use of. No doubt I’ll be using the services of your company again in the near future.— Cody Reid, Brunk Auctions
I'm very pleased with how fast I got a reply to my questions. Also very satified with the price and service. Great job.— Joshua Guilfoyle, New York City, NY
Very useful — helped us get over the hump with our first import of 6-year old data to MailChimp. Now running much more smoothly!— Alex English, Tampa Bay Regional Transportation Authority (TBARTA)
Thanks Data Validation! It was easy to use and after I studied the definitions, I was able to re-sort my data for upload to MailChimp. In addition, your tips about sending emails to the Accepts All emails was extremely helpful!— Jennifer Hoskins, PHR
It's awesome!! I was able to import the cleaned list of A's and B's into MailChimp no problem, whereas before cleaning with DV, MailChimp let me know a re-opt in would be required. I'm thrilled with this service!— Lily Starling, ParkWinters.com
We tried DataValidation on advice from a colleague. The service was easy to link to Mailchimp, and was extremely affordable.— Jodie Rogers, University of Oregon
We are VERY satisfied. Your service has refreshed our stale mailing list and contributed to the surrealistic celebration of the Domestic Research Society's 10th anniversary - high in the Julian Alps!— Alenka Pirman, Domestic Research Team
Your service has been outstanding, and I especially liked your LiveChat feature - very helpful!— Karen Burke, Crop King
We saved thousands of dollars that would have been spent on bounces and opt-outs by using DataValidation's cleaning tools. Now, we use their real-time protection so we never have a bad list again.— Blake, Perdue for Senate
Thank you very much! Your service is super!— Lexi Serebro, ToneDef.co.za
Thanks for your service, it was helpful and easy to use! MailChimp knew what they were doing when they recommended you.— Abby Rubottom, FloridaPromise.org
We are very pleased with your service and fast turnaround time. We ran a small list through and then sampled those emails through our email platform.— James J. Marks, Background Info USA