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How can I fix a suspended ESP account?

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If your account with an email service provider has been suspended, or is in danger of being suspended, you may have received warnings and know that you can no longer send email. When your ESP suspends your account, it is an attempt to protect the ESP's sender reputation.

###* Why did my ESP suspend my account? *###

  • Terms of Use Were Violated

  • High Abuse Complaints

  • High Bounce Rates

  • High Unsubscribe Rates

  • Direct Complaints

  • Stale email list(s)

###* How can I fix a suspended ESP account? *###

When your account has been suspended, your ESP will not allow you to deploy email marketing campaigns.

If you have a MailChimp, AWeber, SendGrid, Emma, MailUp or MailGun account, you can link any of these accounts to DataValidation and receive a Free Email Assurance Report for all of your email lists. You can receive free daily monitoring for linked lists, and purchase your cleaned email lists when they fall out of compliance. The email grades are synced directly back to your linked lists, and the F results are unsubscribed. If you would like to view the Address-by-Address analysis with detailed deliverability codes, you can download this file after purchase.

If you use a platform that we do not yet integrate with, export your email lists as .CSV files and upload them to DataValidation. You will receive a Free Email Assurance Report for every list uploaded from a file, with the option to purchase a One-time Tuneup for a downloadable Address-by-Address analysis of each list that includes all email addresses, Email Assurance grades, and deliverability codes. This file can be reimported into your ESP.

What should I do if my account is blocked?

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