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How do I download a MailUp Bounce Report?

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If you're a MailUp user, you can easily download a Bounce Report from your MailUp Dashboard. In case something goes wrong with your cleaned list, a bounce report is one of the easiest ways for us to find out what's going on with your list.

To download a bounce report, click the Responses tab and then access a campaign. Click the export responses button at the top-right of the page. This will give you the option to download an overview of your campaign’s responses, or to click one of the following: opens, clicks, shares, new signups, opt-outs, received, sent to, bounced, or in-progress mailings.

Select ‘Bounced’ and you’ll be given a link to the Exports page to download the bounce report in .csv format.

If you are having trouble, or need assistance, please chat with one of our Customer Advocates.

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